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Returns / Refunds
Due to the nature of
sample libraries and music software we are unable to accept returns for any products
that have been removed from the sealed packaging as we are unable to
re-sell these products due to the manufacturer's licensing constraints. We can only
accept returns where a product is deemed to be faulty or damaged in transit or if the product is still
sealed. Genuinely faulty goods will
be replaced or refunded. You must advise us of all faults within 7
days of receiving the goods. Please contact us for a returns reference
before sending the item back to us.
7-Day Change of Mind
Guarantee
We offer a 7-day change of mind guarantee where a product
has not been removed from the original packaging. We offer this to protect you
in the event that you order something in error. If this happens then we will
gladly replace it or refund you providing the product arrives back here in perfect
condition. Please contact us for a returns
reference before sending any item back to us.
Manufacturer Guarantee (Warranty)
Everything you buy from us includes a one-year manufacturer's guarantee (warranty). Therefore, we will always send you a replacement if a
product is genuinely faulty.
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